Kevin Xiques

Even though I pride myself with the ability to remove spyware,
hijacks, and viruses, I finally met my match with the Backdoor.Prorat virus. Nothing I did would remove this menace, short of reformatting my hard drive.

Before I was reduced to this ghastly task, I was informed of the MWAV Toolkit Utility. As a last resort, I downloaded and activated the software and ran the virus scan. Not only did it remove the Backdoor.Prorat virus, it also removed a couple of minor viruses that other premier virus software products failed to notice.

I really appreciate MicroWorld for providing such a fine product. I especially like the fact that I can pay under $10 for an as needed use. Far cheaper than taking my computer to a professional to get it cleaned.

Thanks MicroWorld!

Kevin Xiques
Enterprise, Alabama

May 21, 2005

Dan Tannen

Hi Agnelo,

Thank you for helping me solve the recent problem I was having with managing my email. Of course, the problem was not with your software, but with my inability to find and change the right setting. eScan is so invisible to me most of the time, and so good at what it does, that I've never become fluent in how to use the program itself. I'm sorry about that, because it means I have to bother you. I just want you to know how much I appreciate your prompt, professional service, and especially the way you communicate with a non-techie like myself. It's a pleasure doing business with you. Keep up the good work.

Dan Tannen
Settlement Solutions of America

May 13, 2005

Mr.Daniel (CEO- Kmedia)

Customer Testimonial Form
(The following feedback was filled on www.mwti.net on May 1st, 2005)

Name : Daniel
Company : Kmedia
Designation : CEO
Phone : +62811******

Question A : How would you rate our eScan product?
Answer : excellent

Question B : How would you rate our MailScan products?
Answer : excellent

Question C : How would you rate our product ProxyGate?
Answer : excellent

Question D : How appropriate was the product cost viz-a-viz the Product / Services provided?
Answer : good

Question E : How fast was MicroWorld's response to your suggestions and needs?
Answer : excellent

Question F : How did you find the quality of our Products / Services?
Answer : excellent

Question G : How informative do you find our website http://www.mwti.net
Answer : good

Question H : To what extent do you find our employee knowledge useful for resolving your problems?
Answer : NA

Question I : To what extent were our service personnel responsive to your support needs?
Answer : NA

Question J : How would you rate our following support services?

Question J - 1 : Personnel Support
Answer - 1 : excellent

Question J - 2 : Chat Support
Answer - 2 : excellent

Question J - 3 : Phone Support
Answer - 3 : excellent

Question J - 4 : EMail Support
Answer - 4 : excellent

Your valuable comments / suggestions :
Make it your product the best from the best range. My word is "No such products in the world can fight it !"!

May 1st, 2005.

Sulieman

Shukran for your emails and yes I am keeping this checked. Some feedback on the standalone desktop side I have personally evaluated your product and find it interesting, user friendly and like the content scanning side which works extremely well for surfing. It works so well that when blocking porn sites I could not even download human body anatomy site :). On the con side it is quite easy for a user to right click the escan icon and disable the web filter. On this prompt I believe a password or something needs to be used to allow a child or somebody to overrun. I have removed sophos from my machine and am quite excited by the varied toolsets offered. I am on the trail version for the home desktop which is expiring pretty soon but I will not go back to sophos so I am sold. On the biz and LAN version we are busy with testing and I will let you know the outcome pretty soon.

Sulieman

March 2, 2005

Here's a screenshot of the recent scan of a machine "protected" by Norton b &. E-Scan obviously revealed this was not quite the case!!!

Click on the image for bigger view

Pete
http://milneweb.com
http://nomorevirus.com

February 18, 2005

Claude Larimer

In todays world it has become necassary to take every possible precaution to avoid the possible effects of a virus or spyware program.
I have onboard 10 different spyware, adware, malware programs.
Last Sunday, two of those identified that I had a SCKeylogger detected. Neither could delete or quantine it. I subsequently went on line to three additional scans.
Two online scans detected the same keylogger but they also were unable to delete them.Every effort I attempted to delete or identify the infected file was thwarted.
It was if there was an additional cloaked file.
I was subsequently given your site by a virus forum tech. I am so grateful to him for giving me your site.
Your program was the only program that was able to identify the second (cloaked) file. Because of that, you saved me an enourmus amount of additional aggrevation and time. Once you identified that second file it actually became fun taking the needed steps to delete it. Thank you so much for giving me the opportunity and making it availible to download your program for free.

I think PC World should be giving your program accolades and promoting your product above the other ones they are promoting.

With a program like yours and the apparant expertise you appear to have, I am suprised that you do not have a help forum.

Thank you ever so much,

Claude W. Larimer

January 27, 2005

Bob Reiff

(The following feedback was filled on www.mwti.net on February 11, 2005 1:07 PM)

As I promised I've endorsed your company's product via word of mouth advertising. I sent the following letter to about 75 fellow "ham radio" friends and also to the remainder of my address book.
*********************

Friends,

I have (for a LONG time) been suffering from a condition of my high speed cable connected computer running very slow especially on the internet. Speeds on this test ---> http://www.aroundcinci.com/speedtest/default.asp <--- were varying a lot but generally around 0.8 Mbps (less than 1 Mbps) when they should be 3 to 5 Mbps. This past weekend I had the added misfortune of encountering a nasty virus called Backdoor.win32.prorat.17 even though I was running Norton 2003 with current updates.

I couldn't fix it. A fresh retail purchase of Norton 2005 with the latest updates downloaded not only couldn't remove it, it couldn't even find it any better than NAV 2003. Still, every time I booted the system I got a Norton message saying it had successfully repaired a system file and my system was now "safe" to use. It must not have been fixed it very well because the message kept reappearing with each bootup!

Further attempts to fix it were unproductive. Finally, via --> www.cnet.com <--, I located another antivirus program called E-SCAN at ---> http://www.mwti.net/antivirus/escan/escan_antivirus.asp <---.

They let you download and run it for FREE. The repair function is disabled until the product is purchased. The price is $25. I downloaded the file and installed it. THUNDER AND MAGIC!!! SHOCK AND AWE!!! It not only found the virus I knew I had but two more viruses and a bunch of popups and hidden spyware programs I didn't even know I had.

Keep in mind Norton with the latest updates didn't find or fix a thing. AdAware also said I was clean. Registry Mechanic said I was clean. Pest Patrol said I was clean. All these had the latest updates.

I investigated this new program at various places on the internet and called the company in suburban Detroit. A gentleman with an Indian/Pakastani type accent answered. The company has been in business for nine years. He listened to my story and said he had heard the basic version of my problem many times before. He reassured me that if their program located it that it would also fix it if I purchased the program.

They have 24x7 support. More on that later. He recommended that I NOT have any other popup, antivirus, or email filtering programs running when trying to run E-SCAN because it would run better without conflicts. He also recommended that I consider buying the upgraded version for home use called Internet Security Suite for $58. It includes the antivirus product plus their replacement for Zone Alarm, a popup blocker and a customizable email screener. It's only $8 more than Norton's price.

By then I was so disgusted with Norton that I uninstalled it and purchased and downloaded E-SCAN/ISS. It, indeed, eventually found and fixed everything the basic E-SCAN program found initially. The one minor bump was that 58 of the hits it found were located in the hidden --> _RESTORE <-- file used by the system to automatically do backups. It could detect them there but the whole folder is specially protected by the operating system so that nooooooobody can write to it. I figured there must be a way around that problem but couldn't figure out how to do it.

At 1:45 a.m. I wrote a feedback to the company asking how to go about fixing the problem. I then headed for bed but within 10 minutes I had a personal response back detailing some secret screens in the Operating System on how to fix my problem. THIS WAS LIVE SUPPORT AT 2 AM!!!!

In short, I am done with Norton for good. This product is better than Norton, it costs half as much ($25 vs. $50), the automatic upgrades come three times per week for free, and the annual renewal subscription is half the purchase price.

My original speed test that was 0.8 Mbps is now running 3.5 Mbps or higher.

The free evaluation copy is fully functional (except repairs). It is about 21 Meg in size.

Check it out!

Bob Reiff, WA8ULW

(The following feedback was filled on www.mwti.net on 2/10/2005 1:36 PM)

That seems to have done it! All 58 infected files failed to be detected during this pass of e-scan. The pass isn't done yet but it is well past the point where I saw all the files being posted into the log.

My Norton 2005 Anti Virus is going to be returned to the store. You have a permanent customer. Word of mouth advertising is the best advertising you can ask for. I will do my share for you.

Thank you and good night.

Bob Reiff

Thanks for the QUICK! reply. The support is GREAT and unbelievable at 2 AM!!!! I can't even get through to Norton in the daytime. If I did they'd want my credit card number before they'd talk to me. I will let you know how it goes. I knew there had to be a way to do it.

Thanks.

Bob

(The following feedback was filled on www.mwti.net on 2/10/2005 12:04 PM)

I bought and installed ISS tonight after talking to Pravin earlier
Wednesday. I had Norton 2005 and Spy sweeper telling me I was 100% ok but still had problems booting. Your e-scan virus protection said I had MANY viruses and spyware still running. The installation fixed everything EXCEPT the infected files in the "_RESTORE" folder. I haven't found the workaround in your help files yet. What can be done to fix those infected files? I am running Windows ME.

February 10th, 2005.